Intake Call Specialist
Location: Carrollton Te! xas
Description: Carrollton Springs is at the momment seeking for Intake Call Specialist right now, this job will be placed in Texas. More details about this job opportunity kindly read the description below. Position Summary:
Intake Call Specialist assesses the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs. Schedules initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care. Specialist refers and triages patients to other sources of treatment when appropriate. Specialist answers all inquiry calls regarding treatment and the facility, presents treatment options, docu! ments calls and sets appointments for callers seeking treatmen! t. Specialist works with the business office to ensure smooth transition into the admission process. Identifies, establishes and maintains relationships with hospital referral sources. Serves as a liaison between the hospital, referral sources and the community, consistently providing a high level of customer service.
Education: Bachelor's degree in marketing, business administration or related field preferred, combination of education and professional experience may be acceptable .
Experience: Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Must have strong clinical assessment skills.
License: Valid drivers license.
Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact. May be required to work fle! xible hours and overtime.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Carrollton Springs.
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This job starts available on: Sun, 16 Feb 2014 10:21:22 GMT